Contact information

B3 AIR Contact Information Policy
Last updated: August 9, 2025

At B3 AIR, we aim to make it easy for our customers to reach us for any questions, feedback, or support needs.

📧 Email: contact@b3air.com
We aim to respond to all email inquiries within 1–2 working days (Monday to Friday).

Business Hours

• Monday – Sunday: 9:00 AM – 6:00 PM (GMT)

When to Contact Us

You can contact us for:

• Questions about orders, shipping, or returns
• Product information or recommendations
• Reporting a problem with a product or delivery
• Wholesale or partnership inquiries
• General feedback or suggestions

Response Times

We strive to respond as quickly as possible. In peak periods (such as sales or holidays), replies may take slightly longer, but we will do our best to address all inquiries promptly.

Important Notes

• Please include your order number (if applicable) in the subject line of your email to help us assist you faster.
• For urgent matters, mark your email as High Priority in your email client.
• We do not currently offer a customer service phone line; all inquiries should be made via email.